So, you decided to drive down to Walmart, and you noticed that your Ford Edge Touch screen is completely frozen. Or worse, it goes blank.
Luckily for you, this isn’t a major problem. And in most cases, you can fix it on your own in a few seconds or minutes depending on your model and the cause of the problem.
In this guide, you will find the causes and fixes for Ford Edge Touch Screen not working.
Ford Edge Touch Screen Not Working: Common Causes
There are two most common issues that could cause your Ford Edge Touch Screen to stop working. They could be due to
- Technical glitches
- Damaged touch screen
Ford Edge Touch Screen Not Working: How to Fix
1. Reset the system using the control buttons
A simple reset could be the easiest way to fix a frozen touch screen. This fix is similar to fixing a frozen smartphone or laptop screen. In this case, you would have to use two buttons to get it working.
To reset the system
- Press and hold the power and the forward buttons
- Hold both buttons down for at least 15 seconds or until the screen turns off
- The screen would go blank and then come up.
- With that, the touch screen has been reset and it should start working as usual.
2. Reset the system using the fuse
This is a bit different from the first one and would reset your car’s entire system. It might not be possible in all Ford Edge vehicle models but it could help if the first fix fails.
- Right under the steering wheel and just above the gas/clutch pedals, you will find a bunch of wires and connectors.
- You will find the fuse panel. Remove the fuse cover where you will find the fuse box.
- You would have to remove the power for the fuse box and plug it back in.
- You will hear a low chime and that’s it. The system is already reset.
- You can put the cover back on.
- Turn on your car. All your settings will go back to the default including your touch screen settings.
- The touch screen would boot up and it should work as normal after that.
3. Turn the car off and then on
Another fix to try is turning the car off and then on.
This could also be called a soft reset. It will simply cut off power from the touch screen which could possibly clear any glitches and errors.
You need to turn the car off and keep it so for about 15 seconds. You could stay longer just to give it time to clear out and then turn the car back on.
You could also try and mix up this fix with the first one.
After resetting the system, turn the car off for at least 15 seconds and then turn it back on.
4. Go to your mechanic
If none of these work, then you might be dealing with a more serious problem. You should take the car to your mechanic to have them take a look and isolate the cause. This should help you know if the touch screen is damaged and needs to be fixed or replaced.
For most people, performing the reset should get the system back in shape, but if it doesn’t, then you would want to consider turning the car off and on. Taking your car to the mechanic to have it checked should be the last resort if none of the troubleshooting methods can get the touch screen to work.